Store Policy

1. Payment Policy

• Payments must be made in full prior to services, unless otherwise specified.

• Accepted payment methods: Credit/debit cards and online payment platforms.

• All recurring services (e.g., personal training or meal preparation) require a subscription agreement with automatic billing.

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2. Cancellation & Rescheduling

• Appointments must be canceled or rescheduled at least 24 hours in advance to avoid a late cancellation fee (50% of the service cost).

• No-shows will be charged the full-service amount.

• Group sessions require a minimum of 48 hours’ notice for cancellations.

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3. Refund Policy

• Refunds are not available for completed services.

• For packages (e.g., training sessions or meal plans), unused portions may be refunded upon request within 14 days of purchase, minus a 10% processing fee.

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4. Liability & Safety

• Fuel Vitality is not responsible for injuries or health issues arising from failure to follow provided guidance or personal health conditions.

• Clients must disclose any medical conditions or dietary restrictions before starting a program.

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5. Privacy Policy

• Client information is confidential and will only be used to provide personalized services.

• Data will not be shared with third parties.

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6. Changes to Policy

• Fuel Vitality reserves the right to update policies as needed. Changes will be communicated via email or our website.